Our clients always ask us questions that we can easily answer but to save you time if you prefer not to call us just yet, we have created a list of frequently asked questions, below. We are more than happy to answer your enquiry should we have not given you the answer you need below.

When you are ready to contact us for advice and ideas then please do so as soon as possible so that we can arrange to visit you and discuss your requirements in more detail:

Who are you?

We are City Wide Builders. We are based in London and serve the entire local region – we have serviced clients in the area for many years and have outstanding knowledge of our industry. Our services include a variety of home improvements that include general building, driveway/patio and pathway laying, tarmac laying and resurfacing, garden landscaping and much more.

Why would I choose City Wide Builders?

Our knowledge of the local area is vast. Our company has been built with quality of service in mind and we have built trust with the hundreds of clients we have serviced over the years. Our service extends from taking in your initial ideas, offering advice where needed and helping with design right through to recommendations of materials and constructing the most beautiful structures whether at ground level or at height. We will help you to improve the way you use your space.

Will I need permission to erect a wall/fence or install a new gate?

Permission is generally granted if the erection is not placed next to a highway used by vehicles, or if it is over 2 metres high. If your home is a listed building, or part of one, or is in an area of outstanding natural beauty (AONB) or the erection will form part of a boundary of a neighbouring listed building you may need permission. In most cases we find that walls and fences, new or replacement, do not need permission. You can find out via your local authority if you are unsure.

Do I need permission to install a new driveway or patio?

If you intend to change or alter your property outside and at ground level there are normally no restrictions. Significantly large projects may need permission. Listed building alterations will need consent whether inside or out.

Are you insured?

All of the work, including general building work, walls, patios, driveways, landscaping and other services provided by City Wide Builders are covered by public liability insurance which keeps you and your finances safe before you pay a penny or commit to our services. Your project will be covered by a written guarantee and we will return under that guarantee to put things right, though requests for us to return rarely occur! We have the insurance to ensure our clients don’t suffer financial loss at any stage should anything unforeseen occur.

Do you follow regulations?

The general services we conduct normally do not require building regulations approval, however we are experts in our industry and work in a professional manner using only the materials and the most highly skilled staff in order to bring you the best in quality. We will consult with the local authority where necessary under law. Whilst we work, and when we concentrate on the finished structure, we strictly consider health and safety where you, your home and our staff are concerned. Because we work to the high standards we have set for ourselves, we always concentrate on the detail and safety of the work we carry out – at every stage.

Will you have a supervisor or project manager on site whilst you work?

Yes. We always assign a senior manager to oversee all projects undertaken. They will openly communicate with you at any time. You, our client, are always welcome also to call our team with enquiries or to confirm that working times and related issues.

How much do you charge for a new block paved driveway?

Prices are dependent on the size, the materials used in the project, and the design layout – all of which we can help you with. We consider our London based company affordable and will always work with you to provide quotes that fall within your budget. Our team are very experienced and will talk to you about all of the elements and design features that you would like to meet with your expectations, yet we will never compromise on the quality of finish that you receive. Our services are comprehensive and flexible so if you are looking for driveway, patio or fencing transformation – or indeed any other landscaping service we are able to offer – we will work with you to enhance your London home or property.

Can I see any of your previous or current projects?

Yes of course! We are always happy to share our work with you and this is visible on our website which is updated regularly. Our team are also happy to put you in touch with previous clients should you wish to view our work directly.